The Complete After Sales Service

Service – a component of our quality

With our After Sales Service we are always there for you, from the first commissioning or maintenance of your valve through to the competent training of your staff. At the same time we stand by your side using our know-how to continually improve the processes of your plant.

Trust impeccable service quality – worldwide!

Our staff in the Service Team are highly motivated and perfectly qualified through regular training courses and seminars in which their knowledge is continually expanded and deepened.

Telephone Support

Qualified and quick

Our competent and friendly staff are happy to provide you with comprehensive telephone support and a speedy solution to any problems you may encounter. Our knowhow is just one call away.

Service telephone +49 (0)451 - 8 79 75 222

Monday to Thursday	7:30 a.m. - 5:00 p.m.
Friday	7:30 a.m. - 4:00 p.m.

» Quick troubleshooting
» Practically experienced staff
» Telephone support for successful troubleshooting

Or send a query by email: service@mankenberg.de

Spare Parts Service

Swift, long-term safety

As well as customised spare part packages, our extensive spare parts depot guarantees high availability of spare parts. Our express delivery service will despatch available spare parts on the same day with express delivery, provided the order is placed by 3:00 p.m. This ensures that the valves are back in operation as quickly as possible to guarantee maximum productivity of your plant.

» Long-term availability of parts (for at least 25 years after production of the valve)
» Extensive range
» Permanent availability of relevant spare parts
» Express delivery

Order spare parts online

Maintenance

Cleverly avoid failures

Continuous maintenance of the valves by our specialists prevents long downtimes and costly failures. In cases of need, our Repair Service will immediately be on the spot to ensure that your processes are up and running again as quickly as possible.

» Service contracts (minimise downtimes)
» Modification and conversions
» Express repairs

Repairs/Return Consignments

Do you intend to send a valve for repair or do you wish to return it entirely?

To ensure faster and safe processing, you are kindly requested to fill in the filed

return shipping form

and despatch it to MANKENBERG together with the valve. Upon receipt we will send an order confirmation with a reference number.

Call our Service Team on: +49 (0) 451 - 8 79 75 222 or send a query by email: service@mankenberg.de

On-the-spot Service

Always and everywhere

Start-up | Repair

Experienced Mankenberg experts are there for you onthe- spot, should you need them. They undertake the start-up / valve adjustment as well as possible repairs efficiently and reliably. Benefit from our know-how and get an optimal cost / benefit ratio.

» Longer service life due to optimally set valves

Call our Service Team on: +49 (0) 451 - 8 79 75 222 or send a query by email: service@mankenberg.de

Training Courses

Know-how in a nutshell

Our comprehensive training courses will continuously increase the existing potential of your staff and machines. Experts from the field will transmit the necessary knowledge on the selection and application of our valves. This way you and your staff are always kept up to date.

» Service training courses
» Individual training courses

Do you have questions or do you have a preferred date?
Call our Service Team on: +49 (0) 451 - 8 79 75 222 or send a query by email: service@mankenberg.de

Complaints system

If it comes to it

Should you ever need to file a complaint, help is naturally at hand. Thanks to our process-optimised and quality-tested complaints system, we can find a quick and custom-fit solution.

Call our Service Team on: +49 (0) 451 - 8 79 75 222 or send a query by email: service@mankenberg.de